Customer Support
Help
Customer Support

Everything for the do-it-yourselfer. Here’s a resource that’s open 24 hours a day, seven days a week to keep your Cable ONE phone, TV and internet services in top condition. Look to Cable ONE for online ideas you can easily take care of on your own without a service call.

Customer Service

We’re here for you whenever you need a little extra help. If you can’t find what you’re looking for online, there’s a friendly Cable ONE support person ready to help you the first time you call. Contact us!

Cable TV Support:
Cable FAQs
DCT Installation Guide
Cable Theft
Television Ratings
Sun Outages and Solar Interference
Pay-Per-View
Music Choice
Parental Control
Remote Control Support & Info
TV Guide I-Guide demo
DVR Demo
I-Guide User's Reference Manual (PDF)

Internet Support:
Internet Support web site
Dealer Listings

Phone Support:
Phone Help Site
Phone FAQs
Phone Features & Instructions
Phone Service Help Manual (PDF)
International Rate Lookup
MyPhone – A portal to manage your calling features, view calling records & more.

Support Resources:
Answer Book/User Guide (PDF)

Billing Support:
Billing FAQs
Payment Center
Reading Your Bill

To order new services:
Tell us where to start. Are you interested in service for your home or for your business?
For Your Home
For Your Business

To change your current services:
Simply call Cable ONE any time, save time by having your existing account information handy.