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Terms of Use | Privacy
Policy | CPNI | Do Not Call | Copyright Notice
 Terms and Conditions of your use of this Site Please read and review this document carefully before accessing further information on this web site. By proceeding to access this web site, you agree to be bound by the terms and conditions set forth below. If you do not wish to be bound by these terms and conditions, please do not access or use this web site. Cable One, Inc. may modify this agreement and its terms and conditions, and such modified agreement shall be effective immediately upon posting. Your continued access to or use of this web site shall be deemed your conclusive acceptance of the agreement and its terms and conditions and any modifications thereto. In this site, Cable One, Inc. has attempted to provide information that is accurate, complete, and reliable as of the time it was published or posted. However, Cable One, Inc. makes no representation about the suitability or accuracy of the content provided by third parties or other information published on this site. All documents and related graphics are provided "As Is" without warranty of any kind, either express or implied. Cable One, Inc. hereby disclaims all responsibility or warranties with regard to content provided by Cable One, Inc. or by third parties, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non-infringement. Cable One, Inc. neither makes nor implies a warranty as to the accuracy, completeness, or reliability of the content provided herein, including, without limitation, information regarding Cable One, Inc.'s planned or prospective service offerings or service coverage. Cable One, Inc. disclaims all liability for technical inaccuracies, typographical errors, or other errors or omissions contained within this site. Cable One, Inc. does not warrant that this site or the server that makes it available are free of viruses or other harmful components, nor that access to this site will be uninterrupted or error-free, and Cable One, Inc. assumes no responsibility for any and all damage caused thereby. By proceeding to access this site, you hereby assume the entire risk of relying upon the information provided herein. In no event shall Cable One, Inc. be liable for any damages, including, without limitation, special, direct, indirect, incidental, consequential, punitive, lost profits, or other damages arising from or in connection with the use, inability to use, or loss of the data contained within this site, whether in an action of contract, negligence, third-party claim, other tortuous action, or any other action or claim. This disclaimer applies to any damages, injury or loss caused by any failure in performance, error, defect, interruption, deletion, delay in operation or in the transmission thereof to the user, or for any other claims or losses arising there from or occasioned thereby. You agree not to violate, or attempt to violate, the security of the Cable One web site or the Cable One Internet Service. Any violations may result in criminal or civil liabilities to you. Examples of security violations include, but are not limited to: (a) accessing data not intended for you; (b) logging into an account you are not authorized to access; (c) taking any action in order to obtain web sites to which you are not entitled; (d) attempting to probe, scan, or test the vulnerability of this web site or the Cable One Internet Service; and/or (e) attempting to interfere with this web site or the Cable One Internet Service. You agree to use this web site and the Cable One Internet Service only for legitimate purposes and not to engage in the operation of any unlawful transactions or business. You agree not to use or allow any third party to use the web site or Internet Service for or in furtherance of any unlawful purpose. You also agree to take all necessary precautions to preserve the secrecy of usernames and passwords and also to preserve the privacy of other users and the security of the web site and Internet Service in accordance with this Agreement. You expressly release Cable One, and its directors, officers, shareholders, employees, representatives, agents, attorneys, consultants, successors and assigns, and their respective third party contractors from any responsibility to monitor the web site or the Cable One Internet Service. Cable One reserves the right to suspend or terminate your access to the web site and/or Internet Service immediately upon a violation or suspected violation of this Agreement. Indirect or attempted violations of this Agreement, and actual or attempted violations by a third party on behalf of you, shall be considered violations of this Agreement. You hereby represent, warrant and covenant to Cable One that you shall use the web site and Cable One Internet service only for purposes set forth in this Agreement. You also agree to defend, indemnify and hold harmless Cable One, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, from and against any and all claims, demands, losses, damages, liabilities, obligations, judgments, costs charges and expenses, including reasonable attorneys' fees, arising out of, in connection with or based upon, (a) your breach of any representation or warranty made herein, (b) the content you submit, post, transmit or make available through the web site or Internet service, (c) your use of and connection to the web site or Internet Service, or (d) your violation of any rights of another. Cable One, Inc. may make changes to the information provided in this site, or to the products or services provided herein, at any time without notice. However, Cable One, Inc. has no obligation to provide such modifications or updates, or to continue to provide access to this site and may discontinue this site at any time in its sole discretion. Privacy Policy Cable One recognizes its responsibility to help protect personally identifiable information collected about visitors to the Cable One website. This Privacy Policy describes the personally identifiable information we collect online and how we use and protect this information.Collection of Personally Identifiable Information We collect personally identifiable information when you complete online forms on this website. The types of personally identifiable information that we collect include: first and last name; home and e-mail addresses; and telephone number. We may also collect additional personally identifiable information if you choose to respond to a voluntary customer survey or enter a sweepstakes or contest offered through this site, or if you request changes to your service through one of our customer service representatives. We also will collect your e-mail address if you choose to ask a question or provide feedback online. We also may collect non-personally identifiable information when you visit this website. When you access the Cable One Internet portal page or other Cable One websites, Cable One and its affiliates, partners and advertisers may place small text files or "cookies" on your computer's hard drive. These cookies, which store only the zip code you have entered, provide information about your activities on our site so that we may provide you with customized content and facilitate your use of the site. Third parties, including our affiliates, partners, and advertisers, may also place cookies on your computer. These cookies collect anonymous information in order to provide information about goods and services that may be of interest to you. Accepting all cookies is voluntary, and you may still use this site if you decline our cookies - although you may not be able to access certain services that we offer. You can also manually delete cookies once they are placed onto your computer. Consult you web browser for instructions on how to decline and/or delete cookies. We may also collect information about your interests when you choose to click on links in commercial e-mail messages that we send you. Cable One does not collect any information that you provide when you visit a particular website; we simply seek to understand the links that you found of interest in our commercial e-mail messages so that we can send you information that may be of interest. Cable One also does not collect personally identifiable information through this process unless you voluntarily provide it (such as through a sweepstakes entry form), and you can choose not to receive any commercial e-mail messages we send through opt-out links that are provided in every such message. Cable One does not routinely monitor the activity of user accounts except for measurements of system utilization, general statistical analyses and the preparation of billing records and logs which result in the gathering of minimal personally identifiable information, including names and e-mail addresses of visitors to this website. Use of Personally Identifiable Information We use the personally identifiable information we collect to make sure you receive the products and services you requested; to send your bills and credit you for payments; to respond promptly to your questions, complaints, and requests for changes in service; to help resolve any service or maintenance problems; to protect the security of our equipment and services; to ensure compliance with applicable laws; to prevent the unauthorized reception of service; and to investigate activity that violates our Terms and Conditions. We may also use your personally identifiable information to send you program or service listings, new product or service offerings, special announcements, and other information we think you may want on behalf of Cable One or third parties. We do not disclose any of your personally identifiable information when we send you information on behalf of third parties, and you can always choose to opt out of receiving commercial e-mail announcements that we send about our own products or services or those of third parties by clicking on the opt-out link provided in every such e-mail communication. Disclosure of Personally Identifiable Information Cable One will not disclose your personally identifiable information to third parties for purposes unrelated to those for which the information was collected without your permission except to respond to proper requests for information from government or judicial officials investigating illegal activity, in the event of bankruptcy or a sale of substantially all or some of the assets of Cable One, to protect the personal safety of its subscribers or the public, to protect and defend the rights or property of Cable One or our subscribers, or to otherwise comply with the law. Cable One may share your personally identifiable information with entities affiliated with us through common ownership or control. Right To Review and Update Personally Identifiable Information We will maintain personally identifiable information about you only so long as it is necessary for the purpose for which it was collected or to comply with laws governing our business. This period of time could be as long as seven years for our tax and accounting needs. Thereafter such information will be destroyed unless there are legitimate pending requests for access to such information. Security of Personally Identifiable Information The security of your personally identifiable information is a high priority for us. While no website can guarantee security, we employ security technologies and procedures to help protect the confidentiality of your personally identifiable information. Children's Privacy Our website is a general audience site, and we do not knowingly collect personally identifiable information from children under thirteen years of age. If, as a part of future service offerings, we decide to request personally identifiable information from children under thirteen, we will require verifiable parental consent before we collect this information as required by applicable law. Should a child whom we know to be under thirteen send personal information to us, we will use that information only to respond to that child to inform him or her that we must have parental consent before receiving his or her personal information. Third-Party Websites There are several places throughout our website where you may accept a link to other websites that do not operate under our privacy practices. When you click through to these websites, our privacy policies and practices no longer apply. We recommend that you examine the privacy policies of all third-party websites before engaging in any transactions with them to understand their procedures for collecting, using, and disclosing your information. Changes to Our Privacy Policy We may modify or update our services from time to time, and if necessary, the provisions of this privacy statement. In the case of material changes to our privacy practices, we will post changes to our privacy policy here for a period of time before such changes become effective. Contact Us If you have questions about this Privacy Statement or any other services we provide, please contact us. This website is intended for use by residents of the United States who are over 18 years of age. Customer Proprietary Network Information (“CPNI”) Another aspect of Cable One’s privacy policy relates exclusively to phone information. Federal regulations require that a company providing voice services inform its customers regarding specific protections it establishes for information about the quantity, technical configuration, type, destination, location, and amount of a service used by customers as well as other information contained in the phone bill pertaining to the service received by the customer such as charges and account number. This information when associated with a particular customer is known as “Customer Proprietary Network Information” or “CPNI”. It does not include names, addresses and telephone numbers (unless unlisted) because such information is generally publicly available. In addition, it does not include aggregate information of many customers so long as it does not identify any particular customer.In order to protect the confidentiality of your CPNI, we have instituted the following procedures. We follow security practices that are standard in the industry. We have in place technical responses to resist brute force attacks on our servers as well as other outside attacks on the security of our data. We have taken steps to secure the physical location of our data from all outsiders as well as non-authorized individuals within Cable One. Policies in place impose restrictions on the use and disclosure of customer information, and training is in place to disseminate these policies and refresh them. Of course, no amount of prudent and careful security measures can completely guarantee that every unauthorized attempt to access CPNI will be driven back. To add another layer of protection, we will not disclose your CPNI to anyone outside of Cable One without your consent. This includes company affiliates, unless you are also a customer of that affiliate. If we receive a call from someone purporting to be you, we will not release your CPNI over the phone but will require the caller to make the request in person at a local Cable One office in order to confirm identity. If you are a Cable One Internet customer, you may access your CPNI online with a user ID and password. If you call to discuss your own CPNI, we will review it with you but we will not discuss any of your protected information that you do not reveal to us. We may use or disclose your CPNI without your permission for limited reasons such as to provide necessary services and support such as maintenance and billing for the phone service you currently have as well as market new or additional adjunct offerings for the phone service you currently have such as call blocking and caller ID. We may also disclose your CPNI in response to a proper legal demand for the information and to protect Cable One, its customers or other parties against fraudulent, abusive or unlawful use of its services. While the rules regarding CPNI prohibit the use of CPNI in marketing campaigns without your consent, we have elected not to use CPNI for marketing. Should that decision change, we will notify you and provide you with the opportunity to grant or deny consent to our use of your CPNI in our marketing campaigns. Do Not Call Policy As part of its general business practice and in compliance with laws and regulations governing telemarketing and consumers’ rights to privacy, Cable One has instituted the following Do Not Call policy. It is the policy of Cable One that outbound sales calls will not be made to any person who has communicated a desire to us not to receive telephone solicitations or to any person who is on a state or federal Do Not Call list, except as permitted by law. The company reserves the right to make telephone solicitations in the absence of notification. Cable One maintains a record of the name and telephone number(s) for consumers who do not wish to be called or contacted. Cable One and its agents use this internal list as well as the National Do Not Call list and relevant state Do Not Call lists to prevent calls to individuals on these lists. At least quarterly, Cable One or its telemarketing agents check and update the internal list against all relevant state and federal Do Not Call registries. You may contact your local Cable One office, either by phone or in writing, to request to be added to our Do Not Call list. Whether you call or write, you must specifically request to be placed on Cable One’s Do Not Call list and provide your name, address and all telephone number(s) you wish to be included in the list. Your number will be placed on our Do Not Call list within five (5) days of receipt. Please notify us if there are any changes to your telephone number during that time. If you obtain a new telephone number, you must give us that new number if you want your “do not call” status to remain in effect. Please note that the law permits Cable One to contact its customers for non-solicitation purposes, such as surveys, billing issues or service-related matters. Customers may request a copy of this Policy by contacting their local Cable One system. Cable ONE, Inc. Copyright Notice While the information on this site may be accessed by anyone and you are encouraged to visit this site often, all copyright rights in the text, images, photographs, graphics, user interface, and other content provided on this site, and the selection, coordination, and arrangement of such content, are owned by Cable One, Inc., to the fullest extent provided under the Copyright Act, as well as international copyright laws. All rights in the product, company, and trade names, logos product packaging and designs of all Cable One, Inc. and affiliated company products belong exclusively to Cable One, Inc. and its related companies, and are protected from copying and simulation under national and international trademark and copyright laws. All rights reserved. Except as otherwise provided, nothing contained herein shall be construed as conferring upon you any license or right under any copyright or trade or service mark of Cable One, Inc. or any third party. Cable One, Inc. hereby authorizes you to make one electronic or hard copy of the information posted on any page on this site, provided that such copy is used for noncommercial, personal use only, and further provided that any such copy shall retain all copyright, trademark, service mark, and other proprietary notices and legends contained herein. Under domestic and international copyright laws, you are expressly prohibited from copying, reproducing, distributing, transmitting, or modifying this information for commercial purposes. Your are further prohibited from "mirroring" any information provided herein and from providing a link to this site from your own site or any other third party site, without the express written permission of Cable One, Inc. To secure written permission, please contact the webmaster@cableone.net. Other product, company, brand, and trade names mentioned within this site, including the Washington Post Company, may be the trademarks of their respective holders. Cable ONE, Inc. Statement of Copyright Compliance Cable One, Inc. is committed to protecting the intellectual property rights of others and expects all users of Cable One's services as well as visitors to our websites to honor those rights. To make a claim of copyright infringement: We will process all notices of copyright infringement in accordance with the Digital Millennium Copyright Act of 1998 ("DMCA"), 17 U.S.C. 512 et. seq. The DMCA addresses the rights and obligations of owners of copyrighted material who believe that their rights under U.S. copyright law have been infringed on the Internet and of Internet Service Providers, such as Cable One, Inc., on whose servers infringing material may reside. Copyright holders who believe that their works have been infringed by a user of Cable One's hosting services may send written notice to the following authorized agent designated to receive notification of claimed infringements:
Upon receipt of a notice complying with the DMCA, Cable One will inform the alleged infringer, in writing, of the claim against him or her. Cable One also will act quickly to remove or disable access to the allegedly infringing material, and where selective action is not possible, Cable One will terminate the alleged infringer's Internet access. If you feel you have been wrongly accused of copyright infringement: If you believe that you have been wrongly accused of posting infringing material, you may submit a written counternotice to Cable One's authorized agent. Such counternotice must contain:
As required by the DMCA, Cable One will not judge the rights of the parties, but will notify the original complainant upon receipt of a counternotice. If the complainant does not initiate a lawsuit, Cable One will restore the subscriber's Internet access after 10 days of receipt of the counternotice. Please note that United States law provides significant penalties for submitting an initial notice of claimed copyright infringement, or a counternotice, falsely. Please complete the following form to report copyright infringement. All fields are required to be filled in. Updated December 6th, 2007
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