"Cable One" means Cable One, Inc. and any Cable One affiliate or subsidiary authorized to provide you with services. Specifically, Cable One affiliates or subsidiaries include Cable One VoIP LLC.
Cable One offers a Wire Maintenance Program to its customers. This program, Service Guard, covers service visits by Cable One technicians to customer's homes to resolve problems with wiring and equipment connections. Service Guard is complimentary to Cable One's Elite Customers and is available to all other customers for $5.00/month. Subscription to Service Guard is completely voluntary.
Cable One imposes a charge of $45 on each visit by a Cable One technician in which the fault is found to be the customer's equipment or use of equipment, or with the customer-owned inside wiring. As always, there will be no charge to the customer should the fault be found with Cable One's equipment or wiring.